Support

Include the screen you were using, what you expected, what happened, and your iPhone and iOS version. If sign-in is failing, tell us the email on the account. Never send your password.

Email about an app or account issue

Send the venue name and the specific address, hours, deal, event, or listing detail that needs review. Venue information is verified before permanent changes. Crowd and entrance-line figures are estimates and may not reflect real-time conditions.

Email a venue correction

Use the email address on your LineUp account so we can securely verify access, correction, deletion, restriction, or appeal requests. Details are in our Privacy Policy.

Email a privacy request

LineUp has a zero-tolerance policy for objectionable content and abusive users. Public display names are filtered on our servers, and every public report has Report and Block controls.

1. 1Tap the Report control on the report you want to flag, or Block to hide that author’s reports from you.
2. 2Choose the reason that best describes the problem and confirm.
3. 3The item is hidden from you immediately and sent to a private moderation queue.

Safety reports are reviewed within 24 hours. Violating content is removed, and accounts may be suspended or terminated. If something is urgent or unsafe, email support@get-lineup.app with the venue, approximate time, and what you saw. If someone is in danger, contact local emergency services first.

1. 1Open the Profile tab.
2. 2Scroll to Account.
3. 3Open Delete Account.
4. 4Type DELETE and confirm.

The App keeps your account active if the server cannot confirm deletion. If the in-app flow does not complete, email support from your account address.

Please include:

• the screen and action that caused the issue;
• the exact message shown, if any;
• whether the issue occurs on Wi-Fi, cellular, or both;
• your iPhone model, iOS version, LineUp version, and build number; and
• a screenshot or screen recording if it does not contain private information.

Protect your account. LineUp support will never ask for your password, authentication token, or device token. Never email them to anyone.

LineUp by Bice Enterprises
support@get-lineup.app
See also our Privacy Policy and Terms of Use.

LineUp is not affiliated with, endorsed by, or sponsored by the University of Arizona or any venue displayed in the App. Never drink and drive.